Close

KIXEYE.com Password Reset Steps

 

So you need to change your password?


Whether it is due to an account compromise, a memory lapse, or just a desire to improve account security, many players find themselves needing a new password from time to time. This step by step guide should help clear up any confusion which you may have. Hopefully this guide will also address the mistakes which players most often make during this process.

 

Method 1: Changing the Password in your settings. 

In most cases a player can simply log in to KIXEYE.com and change the password in their account's settings.

As long as you have your current Password, this is definitely the easiest method.

Screen_Shot_2017-05-15_at_10.18.36_AM.png 

But what if you do not have your current password?

Method 2: Changing your password using our Forgot Password link.

If you no longer know the original password associated to the account, there is still a method available for you to recover your account on KIXEYE.com. Be sure to Log out of any and all KIXEYE.com or Facebook.com accounts before you begin this process. If you do not, it is very likely that the password reset email will either fail to arrive, or the link will simply redirect you to a blank page.

Step 1:

Head over to KIXEYE.com and select the Log in Option
Screen_Shot_2017-05-15_at_10.01.17_AM.png

Step 2: 

Select the "Forgot Password Link" at the log in screen.


Screen_Shot_2017-05-15_at_10.02.16_AM.png

Step 3: 

Use the Email address which is currently associated to the account to request a password recovery email.


Screen_Shot_2017-05-15_at_10.03.16_AM.png
Step 4:

Check your email for a message from KIXEYE, the email should have the subject "Reset Password", and that email will include a link to a secure form to reset your password. Be sure to check your email quickly as This link will only be active for 2 hours.
Screen_Shot_2017-05-15_at_10.31.20_AM.png

Step 5: 

That link will take you to a secure page on www.KIXEYE.com, once you are there you simply need to select a new secure password and verify it.
Screen_Shot_2017-05-15_at_10.04.44_AM.png

At this point you should be finished, and that new password should be ready to go. Once it's set simply head back to the log in screen and use your new password along with your current Email address or KIXEYE.com username to log in!

Was this article helpful?
3 out of 10 found this helpful
Follow

Comments