Before you file a CS ticket, or post issues to the forum or Discord, please check the list of known issues below.
This list does not include all reported bugs, but will be updated regularly as new issues are reported and investigated. If possible an ETA for a fix will also be included.
Under Investigation
9/17 - Top bar options appear as hot links Clearing cache resolves
9/20 - Closing fullscreen makes FB game bar disappear
9/30 - Black screen after switching back to Flash. Ensure Flash is enabled on your browser settings, doing so should allow the game to load properly.
10/6 - Platoons invisible during combat loading issues, related to connectivity
10/19 - Platoons show in different order on HTML5
12/10 - Unable to get fullscreen mode on FB Gameroom Gameroom is not a supported platform, not something we can fix
Fixed
9/23 Currency error message popup upon entering game Fixed in update 10.39
9/23 - Units cannot be changed in the armory (switching flash will fix this while we investigate) Fixed in update 10.39
9/23 Base not centered. Fixed in update 10.39
9/23 Black instruction bar has incorrect dimensions. Fixed in update 10.39
9/23 - Units with designs are not showing them in the workshop. Fixed in update 10.39
9/23 - Offer popup does not show up, and HUD element is broken Fixed in update 10.39
9/23 - Bunkers and drone silos show as empty after going to world map and returning to base. Fixed in update 10.39
9/24 - Players getting stuck in the tutorial. Fixed 9/28
9/24 - If you attack and put units on RUBI and then leave, the attack ends
9/17 - Some fonts are difficult to read, may be related to monitor aspect ratio, inconsistent among users Fixed in update 10.41
9/17 - If you attack and put units on RUBI and then leave, the attack ends Fixed in update 10.39
10/10 - Repairs showing inaccurate cost Fixed 10/10
10/14 - Mercenaries displaying incorrect cost in HTML5 for speed up build cost Fixed in 10.42
10/14 - Missing Time countdown and Total XP in Use It Or Lose It of the Event HUD Fixed in 10.42
10/14 - Bookmarks don't retain when switching from Flash to HTML5 Fixed in 10.42
10/23 - Compressed the HTML5 Client to make it much easier to load for players with weaker internet connections Fixed in 10.42
10/23 - Players unable to attack Thorium IV and VI bases Fixed in 10.42
10/23 - Laser projectile doesn’t appear Fixed in 10.42
10/23 - Friends list/Bookmarks are empty Fixed in 10.42
10/23 - Sector goal hud and and pop up show progress Fixed in 10.43
10/23 - Command Bar visual issues Fixed in 10.43
10/23 - Event Pop up visual issues Fixed in 10.43
10/29 - Chat occasionally breaking/scrolling backwards Fixed in 10.44
9/27 - Only able to retreat single units at a time Fixed in 10.46
11/6 - Devout movement appears to slide during a battleFixed in 10.46
11/19 - Unable to deploy platoons Fixed in 10.47
11/23 - Leaderboard improvements Fixed in 10.48
12/3 - Workshop builds not saving Fixed in 10.49
12/10 - Using Zombifier tech results in the game freezing Fixed in 10.50
12/10 - Can’t deploy Platoons after combat Fixed in 10.50
12/10 - Leaderboard User Interface Improvements Fixed in 10.50
12/10 - Pop-up manager windows off center Fixed in 10.50
12/16 - Dead unit sprites appear when re-entering a battle Fixed in 10.52
12/16 - Alliance interface improvements Fixed in 10.51
12/16 - Offers not showing for players Fixed in 10.51
12/23 - Cannot cancel in-progress upgrades in the Workshop Fixed in 10.52
12/23 - Metal and Oil base loading issues Fixed in 10.52
12/23 - Expiring Spec Ops force the client to crash Fixed in 10.52
12/23 - Game crashes when many units are deployed Fixed in 10.52
12/23 - Building/Trophy flickering Fixed in 10.52
12/23 - Raid timer does not display Fixed in 10.52
12/23 - Name changes fail Fixed in 10.52