SUPPORT CATEGORIES
Known Issues
War Commander 101
- Controller Double Launch tech
- That player is cheating!
- What browser should I use?
- Legendary Units
- War Production
- War Commander 101, Part 1: Introduction/The HUD
Forums & KIXEYE.com
- My account has been hacked!
- I returned to the game and found my progress had been reset!
- Gold gifting is not working in War Commander.
- KIXEYE.com Password Reset Steps
- Account security tips: Keeping your base safe!
- My posts have been deleted from the KIXEYE forums
Support
- You are now speaking with a KIXEYE Player Expert!
- How do I contact Support?
- What are KIXEYE Experts?
- How do I see tickets I've submitted?
- How to submit a support ticket through Facebook
- Do replies from Experts cause me to lose my place in line?
Purchasing
Performance
- Game won't load (just seeing a black screen)
- Operation: Thunderstorm Event loading issues
- How to Reduce Connectivity and Performance Issues
- Helpful Guidelines for Submitting Support Tickets
- Flash Player crashed!
- Advanced Steps for Reducing Connectivity and Performance Issues